Join us June 15, 2023
11:00 AM PT / 2:00 PM ET
If 2023 has taught us anything, it’s that scale and efficiency are top of mind for organizations around the world. With many companies embracing a culture of Product-Led Growth, how do Product and Customer Success teams continue to deliver durability and efficiency? It’s simple, really: by listening to your customers.
Hear from Kathleen Kenny, Gainsight PX’s Manager of Customer Success, and John Ragsdale, TSIA’s Distinguished VP, Technology Ecosystems, as they discuss:
- How to source ideas from your customer community to improve retention
- Opportunities to leverage personalized customer surveys
- The correlation between listening and improving the customer experience
Learn from TSIA and Gainsight as they discuss a multipronged approach for listening to your customers.