The age of converged selling across Land, Adopt, Expand, and Renew (LAER) is here, and the business environment in 2020 disrupted usual routines and exposed opportunities for those companies nimble enough to take advantage. Join Jack Johnson, Vice President, Customer Growth and Renewal Research, as he discusses key trends pacesetter companies are participating in today's environment.
In this interactive 45-minute webinar, you’ll discover:
- Major trends impacting Customer Success and Renewal organizations.
- Why organizing by LAER is effective.
- How companies are linking Adopt, Expand, and Renewal practices to grow revenue.