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Support organizations have invested heavily in knowledge management for decades to reduce costs and improve both the employee and customer experience. Now it is time to expand collaboration and knowledge sharing across the enterprise to improve every step of the customer journey, and ultimately improve long-term account success. Is your company maximizing its KM potential?
Don’t miss this 2-hour Technology Summit to hear from TSIA’s John Ragsdale, and a panel of experts from support, professional services, and sales, as they discuss:
Tune in live to get your questions answered throughout the event. If you are unable to attend on August 25th, register now for access to the OnDemand recording.
Distinguished Researcher, VP, Technology Ecosystems, TSIA
Publish Date: August 25, 2022
The Technology & Services Industry Association (TSIA) is dedicated to helping technology and services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.