The services workplace of the future requires, above all, an agile workforce. To thrive in the fast-paced digital age, organizations need to create learners who will grow and innovate with the company's needs. The continuously changing nature of the customer environment requires that organizations empower their workforce with the latest technical knowledge, tools for speed and flexibility.
In this On-Demand webinar, the discussion will be about how delivering this rapid innovation requires real-time access to knowledge, collaboration and continuous learning. It requires new thinking, new goals, and new skills.
To flourish in this adaptive marketplace, everyone within an organization must be empowered with the digital tools and technology they need to access learning and knowledge at any time, and any place.
You will learn how Cisco transformed its own services organization, and combined business lines to drive a One Cisco unified approach that delivers positive business-level outcomes for customers. Hear from Cisco and TSIA how implementing a digital workforce solution can enhance the employee and customer experience.
VP Research, Technology and Social, TSIA
Technical Leader, Services, Cisco
Product Manager, Cisco
Publish Date: April 22, 2015
The Technology Services Industry Association (TSIA) is dedicated to helping services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.