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On Demand Webinar

Building a Diverse Workforce: A Conversation with Petra Andersson, Ericsson

Last year TSIA conducted a survey on diversity, equity, and inclusion (DEI) considerations in hiring practices. While some practices were well adopted across technology firms, several processes emerged as pacesetter practices, including eliminating bonuses for employee referrals, a focus on ‘culture add’ instead of ‘culture fit,’ and having conversations about candidate diversity with HR prior to extending an offer. One TSIA member who has embraced each of these practices is Ericsson. In this webinar, TSIA’s John Ragsdale will interview Petra Andersson, Customer Support Delivery Strategy Manager for Ericsson.

Join us for this conversation which will touch on:

  • Avoiding unconscious bias in the hiring process
  • Partnering with HR to ensure diverse candidates
  • How diversity can accelerate company transformation


Presented By:

John Ragsdale

Technology Ecosystems, TSIA

Petra Andersson

Customer Support Delivery Strategy Manager, Ericsson

Publish Date: July 23, 2021