On Demand Webinar

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In this interactive session, see how today's customer service communities push collaboration to the next level by integrating all social channels with internal and external knowledge and your brand experts. This session will draw from both TSIA research and real-world examples of how to leverage all your service and media channels through an integrated community that keeps everything:

  • in synch;
  • drives loyalty and;
  • delivers solid ROI

Explore how self help and many other social tools are harnessed in the community experience to engage your customers, partners, and employees in powerful new ways, letting them decide how and when to best interact. Register for this webinar today!


TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

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