In this interactive session, see how today's customer service communities push collaboration to the next level by integrating all social channels with internal and external knowledge and your brand experts. This session will draw from both TSIA research and real-world examples of how to leverage all your service and media channels through an integrated community that keeps everything:
Explore how self help and many other social tools are harnessed in the community experience to engage your customers, partners, and employees in powerful new ways, letting them decide how and when to best interact. Register for this webinar today!
VP, Technology and Social Research, TSIA
Senior Director Community Strategy, Jive Software
Publish Date: January 15, 2014
The Technology Services Industry Association (TSIA) is dedicated to helping services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.