On Demand Webinar

3 Tips in 30 Minutes: Learn Best Practices for Including Customers in the Implementation Process

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For professional services or solution implementation groups, managing changing customer expectations is at the top of their list of challenges. Stakeholder experience and communication is key to a project's success. However, changing requirements, technical constraints, and multiple forms of communication (email, phone conversations, PPM software) make it difficult for teams to effectively collaborate with stakeholders.

Listen to Workfront, formerly AtTask and TSIA as they explore the three best practices for including the customer in the implementation process. Find out what you can do today to elevate the productivity, the communication, and the success of your professional services group. Key topics of discussion include:

  • Driving more effective team and client communication
  • Implementing a better approach to managing customer expectations
  • Incorporating stakeholder feedback for increased customer satisfaction

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TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

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