As the tech industry undergoes transformation to XaaS and the world of big data, new professional services capabilities are becoming mandatory.TSIA’s Professional Services Operational Best Practices (OBP) program provides a uniquely broad and deep view into how tech companies are organizing, operating, engineering, selling and delivering professional services.In this 30-minute on-demand webinar, Bo Di Muccio, TSIA’s VP of Research, Professional Services, will share our latest observations from over 50 of these assessments about what’s happening “in nature,” including:• Where are PSOs struggling the most?• Where is the most convergence happening around best practices?• What are some of the most interesting best in class practices we have found?
VP Research, Professional Services, TSIA
Publish Date: December 9, 2016
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