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On Demand Webinar

Benefits to Co-Browsing Across the Customer Journey

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Today, it isn’t enough to simply shift the customer experience (CX) from in-person to digital. To thrive in this new era, businesses must create highly personalized, concierge-style experiences across the customer journey—from sales, service, and support to onboarding and training. Specifically, by leveraging modern co-browse technology, which allows sales reps, success managers, and support techs to proactively demonstrate applications, identify products on an e-commerce site, or help a customer fill out a form.

Join this webinar to discover:

  • Emerging trends in visual engagement and the relevance of this technology now.
  • New approaches to co-browsing that are helping organizations like yours meet top CX goals.
  • A virtual walkthrough of a seamless, best-in-class co-browsing experience.

 

Presented By:

John Ragsdale

Distinguished VP, Technology Research, TSIA

Kat Caporiccio

Product Manager, Support Solutions, LogMeIn

Publish Date: June 4, 2020