This content is currently only available to TSIA members.
If you believe you are seeing this message in error,
please let us know.
On Demand Webinar
Benefits to Co-Browsing Across the Customer Journey
Sponsored by: LogMeIn Rescue
Today, it isn’t enough to simply shift the customer experience (CX) from in-person to digital. To thrive in this new era, businesses must create highly personalized, concierge-style experiences across the customer journey—from sales, service, and support to onboarding and training. Specifically, by leveraging modern co-browse technology, which allows sales reps, success managers, and support techs to proactively demonstrate applications, identify products on an e-commerce site, or help a customer fill out a form.
Join this webinar to discover:
- Emerging trends in visual engagement and the relevance of this technology now.
- New approaches to co-browsing that are helping organizations like yours meet top CX goals.
- A virtual walkthrough of a seamless, best-in-class co-browsing experience.
Presented By:
John Ragsdale
Distinguished VP, Technology Research, TSIA
Kat Caporiccio
Product Manager, Support Solutions, LogMeIn
Publish Date: June 4, 2020