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Today, it isn’t enough to simply shift the customer experience (CX) from in-person to digital. To thrive in this new era, businesses must create highly personalized, concierge-style experiences across the customer journey—from sales, service, and support to onboarding and training. Specifically, by leveraging modern co-browse technology, which allows sales reps, success managers, and support techs to proactively demonstrate applications, identify products on an e-commerce site, or help a customer fill out a form.
Join this webinar to discover:
Distinguished VP, Technology Research, TSIA
Product Manager, Support Solutions, LogMeIn
Publish Date: June 4, 2020
The Technology & Services Industry Association (TSIA) is dedicated to helping technology and services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at 800-876-6511 or we can call you.