On Demand Webinar

AI for The New Service Economy

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In the new service economy, businesses must be flexible enough to quickly adopt new business models and offer new blends of products and services. This leads to a vast amount of data about your customers, from transactions to people hours, to process details. Businesses best positioned to thrive in the new services economy will be those that can tap into this large store of information to drive future best practices and intelligence.

With the emergence and advances of Artificial Intelligence (AI), Service companies can now gain a deeper understanding of metrics, from forecasting, to utilization and backlog. It can enable organizations to act in the best way for their businesses through the power of predicting future customer patterns and behaviors.

Join us for this live discussion between John Ragsdale, VP of Technology and Social Research at TSIA, Austin Rohr, Product Strategy manager at FinancialForce, about the use of AI in the Professional Services world, and beyond. Thought this webinar, you will hear about:

  • The effects of AI on the New Service Economy
  • How are Professional Services organizations adopting AI
  • The importance of predictive analytics for services organizations


Presented By:

John Ragsdale

VP Research, Technology and Social, TSIA

Austin Rohr

Product Strategy Manager, FinancialForce

Publish Date: March 1, 2018