The term machine learning (ML) is everywhere these days, and more and more companies are allocating budget for machine learning initiatives. At the same time, however, support leaders are struggling to understand what exactly machine learning is, what it does, and how it can help them. Are you facing these questions, too? This webinar will give you the answers you need to apply machine learning to your support functions and to experience results quickly.
In this 45-minute Q&A session, Attivio’s Chief Product Officer, Dorit Zilbershot, and TSIA’s distinguished VP, Technology Research, John Ragsdale, will have a candid discussion about how to harness the power of machine learning to deliver on its promise.
During this session, we’ll walk through your top questions, including:
- Defining what machine learning is and what it isn’t
- Understanding whether machine learning can work well “out of the box”
- Considerations when starting your first machine learning project
- Sharing real-world examples of machine learning and proof of its ROI