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On Demand Webinar

A 2020 View of PS Trends, Best Practices, and Technology

Attend this session and hear from John Ragsdale from TSIA, Tyler Marquardt from Smartsheet, and Jonathon Fullerton from Roche Diagnostics Corporation on how professional services leaders and practitioners are leveraging the latest technology to deliver exceptional project results and successfully manage the customer onboarding process.

Attendees will: 

  • Learn best practices associated with executing large-scale organizational and operational projects, and related customer onboarding processes.
  • Gain insights into customer implementation process improvement strategies and key onboarding analytics that have led to improvements to professional services processes, bottom-line results, as well as enhancing customer onboarding experiences.
  • Hear how PS can take a leadership role in ensuring customer success with results that consistently exceed customer expectations.


Presented By:

John Ragsdale

Distinguished VP, Technology Research, TSIA

Tyler Marquardt

Sales Engineer, Smartsheet

Publish Date: July 17, 2019