Support Services Pulse Session: The State of Support Services 2017
TSIA Pulse Session
The transformation of support service organizations continues to be top of mind for support executives and their teams. By reviewing top challenges from 2016 and mapping the current industry trends, TSIA has defined data-based insights outlining the key focus areas for support services in 2017.
Listen to TSIA's VP of Support Services, Judith Platz, during this 30-minute on-demand webinar where she will share current support services industry topics and answer the following questions:
• What key industry trends are impacting support services in 2017?
• How are support services executives adapting to meet new challenges?
• What new strategies need to be considered to build a support services organization that can meet and exceed ever heightening customer expectations?
• What new capabilities will be needed to drive support transformation?
Don't miss this opportunity to gain access to TSIA's insights into the latest support services trends. Register today!
VP Research, Support Services
Friday, February 17th, 2017
8:00 AM PT / 11:00 AM ET