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Bringing B4B to Life - Moving from Disruption to Growth

Sponsored by LogMeIn

In the groundbreaking new book, B4B: How Technology and Big Data are Reinventing the Customer-Supplier Relationship, the authors predict a future filled with business model and technology disruption and change. In this future, they expect that the traditional B2B business model will not sustain and fuel growth within evolving, technology-driven industries. With this new B4B model, not only will customers demand different dynamics from their suppliers, but also suppliers will need to rapidly adapt to survive.

In this informative webinar, we will examine how B4B concepts are transforming technical support operations, as well as changing how companies evaluate and select enterprise technology.

Additionally, as a company known for both technology and business model disruption, LogMeIn will share its experiences and lessons learned in how to operate and flourish in this challenging environment. Join us as we discuss:

  • the B4B business model and changing environment
  • pivotal shifts technology-driven businesses must consider to stay in the game
  • examples of B4B in action and lessons learned

Register now to learn how a B4B model can transform your technical support operations today!

Presented By

John Ragsdale
VP, Technology and Social Research
TSIA

John Purcell
Director of Customer Care Products
LogMeIn

Focus Areas Support Services

Register Now

Thursday, November 14th, 2013
9:00 AM PT / 12:00 PM ET