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As we move out of “crisis response mode” toward a new-normal economy, organizations wanting to remain competitive must identify and align their capabilities.
Organizations taking the next step in their digital transformation and business resiliency strategies are evaluating and prioritizing solutions that directly affect business performance and core KPIs.
In a recent market research survey of technology leaders, CGS found that 91% of executives believe Augmented Reality (AR) has improved service operations during the pandemic. The biggest challenge, however, has been identifying the right use cases to build a business case.
In this discussion, Doug Stephen, president of the Enterprise Learning division, and Steve Petruk, president of the Global Outsourcing division, at CGS will share six case studies and demonstrations that showcase how field operations and technical support executives representing industries across technology, telecommunications, manufacturing and pharmaceuticals are successfully using augmented reality to:
Distinguished VP, Technology Research, TSIA
President, Enterprise Learning, CGS
President, Global Outsourcing, CGS
Publish Date: January 12, 2021
The Technology & Services Industry Association (TSIA) is dedicated to helping technology and services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.