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On Demand Webinar

6 Customer Success Investments Executives Should Anchor On

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As corporate executives are keenly aware, when designed well, customer success is a growth engine for organizations that creates value and customers for life. Having the right customer success executive at the helm to steer the ship is paramount. With so many distractions, customer success executives can struggle with understanding where to anchor their limited time and attention.

Join Stephen Fulkerson, TSIA’s VP, Customer Success Research, for this 45-minute webinar discussing:

  • The top six areas where customer success executives must drop anchor and invest extra time to ensure greater success.
  • Where the industry is under-invested and can anchor on areas that yield a greater return on their investments.
  • How to align your customer success team to be a data collection and growth engine for your company.

 

Presented By:

Stephen Fulkerson

VP, Customer Success Research, TSIA

Publish Date: June 16, 2021