On Demand Webinar

5 Secrets to Driving Value from PSA Implementations

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Any professional services software designed to make your business better is only as good as its implementation, and as technology becomes more advanced, successful implementation and enhancement isn’t a given.

In this 45-minute webinar, John Ragsdale, TSIA’s vice president of Research, Service Technology, and Chris Hamilton, Kimble’s vice president of Customer for Life, will share practical advice on how to avoid common problems and conduct proper PSA implementations with topics that include:

  • Building sponsors to champion the software.
  • Starting simple, building from there.
  • Reducing time to realizing benefits.
  • Retaining the right people on the project to create continuity.

Presented By:

John Ragsdale

Distinguished VP, Service Technology Research, TSIA

Chris Hamilton

Vice President of Customer for Life, Kimble

Publish Date: September 11, 2018