The customer journey is no longer a small set of big interactions with companies -- it's now made up of hundreds of micro-moments where customers expect their questions and needs to be resolved instantly. And they're using a myriad of channels and devices to interact with companies. This shift has created new opportunities and challenges for how companies interact with their customers.
In this 30-minute On-Demand webinar, we'll share the latest trends shaping the future of service and creating the next big competitive differentiators, including:
Register for this On-Demand webinar today!
The Technology Services Industry Association (TSIA) is dedicated to helping services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.