On Demand Webinar

3 Critical Moves for Preparing Service Teams to Drive Revenue

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Research shows 68% of success comes from existing customers—and your services folks have 10 times more interactions with your customers than your salesforce does. Adding a Sales motion to a services team member’s job can cost 90-95% less than adding sales resources to do the same thing. It seems like a no-brainer to optimize these relationships. But—we realize it’s not the easiest thing to tackle. This webinar will empower you with the insight, data and know-how you need to successfully involve Services into the sales process.

Listen to Miller Heiman Group President and CEO, Byron Matthews and Steve Frost, TSIA’s VP of Research, Expand Selling, to learn practical information on preparing your service department with tangible skills for generating leads and driving revenue growth while retaining a customer-centric mindset.

This on-demand webinar will provide actionable insights on:

  • Why your organization should be leveraging services to help grow sales
  • How to address service providers mindset about “selling”
  • What role should your service providers play
  • Which skills should be developed to assure success

Presented By:

Steve Frost

VP Research, Expand Selling, TSIA

Byron Matthews

President and CEO, Miller Heiman Group

Publish Date: November 1, 2017