Research shows 68% of success comes from existing customers—and your services folks have 10 times more interactions with your customers than your salesforce does. Adding a Sales motion to a services team member’s job can cost 90-95% less than adding sales resources to do the same thing. It seems like a no-brainer to optimize these relationships. But—we realize it’s not the easiest thing to tackle. This webinar will empower you with the insight, data and know-how you need to successfully involve Services into the sales process.
Listen to Miller Heiman Group President and CEO, Byron Matthews and Steve Frost, TSIA’s VP of Research, Expand Selling, to learn practical information on preparing your service department with tangible skills for generating leads and driving revenue growth while retaining a customer-centric mindset.
This on-demand webinar will provide actionable insights on:
VP Research, Expand Selling, TSIA
President and CEO, Miller Heiman Group
Publish Date: November 1, 2017
The Technology Services Industry Association (TSIA) is dedicated to helping technology and services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.