On Demand Webinar

12 Best Practices to Recession-Proof Your Sales and Service Functions

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The most successful businesses are the ones that put the customer at the heart of what they do—and they’ll be the ones standing tall against a recession.

Join CSO Insights Seleste Lunsford, chief research officer, for this 45-minute on-demand webinar as she discusses the top 12 sales practices that signify sales and service success, including:
  • Talent strategy
  • Customer experience
  • Bringing service, sales, and marketing into closer alignment​​​​​​​
Webinar attendees can then evaluate their own performance with the new Sales Performance Meter, a diagnostic tool developed by Miller Heiman Group and CSO Insights.

Presented By:

John Ragsdale

Distinguished VP, Technology Research, TSIA

Seleste Lunsford

Chief Research Officer, CSO Insights

Publish Date: August 8, 2019