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On Demand Webinar

12 Best Practices to Recession-Proof Your Sales and Service Functions

The most successful businesses are the ones that put the customer at the heart of what they do—and they’ll be the ones standing tall against a recession.

Join CSO Insights Seleste Lunsford, chief research officer, for this 45-minute on-demand webinar as she discusses the top 12 sales practices that signify sales and service success, including:
  • Talent strategy
  • Customer experience
  • Bringing service, sales, and marketing into closer alignment​​​​​​​
Webinar attendees can then evaluate their own performance with the new Sales Performance Meter, a diagnostic tool developed by Miller Heiman Group and CSO Insights.

Presented By:

John Ragsdale

Distinguished VP, Technology Research, TSIA

Seleste Lunsford

Chief Research Officer, CSO Insights

Publish Date: August 8, 2019