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TSIA Solution Widget

 

Learn how to use the dashboard before diving in by watching this short video tutorial.

The dashboard below enables you to find content related to your service business challenges (SBC). You may search for your SBC using the drop down selection list or typing in keyword(s). The first tab showcases Outcome Chain Link Spaces, the second tab contains other TSIA publications. Hover over the "Info" icon for additional information. Here are brief descriptions of some of our content types:

  • Link Spaces: TSIA Outcome Chain Link Spaces contain our best content organized in a way to help you achieve business outcomes. If you are new to Outcome Chains, sign up here:  Learn More
  • Executive Insight: These reports provide a high level, strategic viewpoint on various topics affecting technology services organizations and how best to tackle those challenges.
  • Service Insight: These reports provide operational insight and analysis on specific challenges that affect service offerings provided.
  • Technology Insight: These reports provide insight and analysis on technology organizations can implement to optimize their business operations and/or service offerings.
  • DataView: These reports focus on data with commentary and trend analysis around it that help organizations overcome business challenges.

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