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What Technology and Services Leaders Will Gain by Attending TSIA Interact

TSIA Interact is ideal for technology and services leaders responsible for digital transformation, and implementing new technology, knowledge management, and self-service.

Combining TSIA’s Technology research and advisory with the expert knowledge of the industry’s top thought leaders, you’ll learn:

• Self-service chat bots: Implementation, maintenance, and ROI to expect
• Best practices for interacting with customers via digital channels
• How virtual, augmented, and merged reality can streamline service delivery
• Proactive knowledge management: identifying content gaps and automating knowledge maintenance