Get the Latest Knowledge Management and Technology Trends

What Technology and Services
Leaders Will Gain by Attending
TSIA Conferences

TSIA conferences are ideal for technology and services leaders responsible for digital transformation, and implementing new technology, knowledge management, and self-service.

Combining TSIA’s Technology research and advisory with the expert knowledge of the industry’s top thought leaders, you’ll learn:

  • Self-service chat bots: Implementation, maintenance, and ROI to expect
  • Best practices for interacting with customers via digital channels
  • How virtual, augmented, and merged reality can streamline service delivery
  • Proactive knowledge management: identifying content gaps and automating knowledge maintenance

Save the date for TSIA Interact, April 19-21, 2021.

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Technology at TSIA Interact

TSIA Interact Sessions for Technology and Services Leaders

The TSIA Interact sessions from the fall 2020 virtual event covered the latest
technology and knowledge management trends and best practices, such as:

Business Challenges Around Revenue Growth
Digital Transformation Through Technologies that Lower Costs and Help Organizations Scale
Technology to Help Track and Improve the Customer Experience

For the TSIA Community who registered for TSIA Interact in October 2020, the on-demand content can be
accessed through the virtual platform, through October 2021.

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Experience Our Extensive Technology and Services Community

Expand your network and tap into the knowledge of TSIA's Support Services Advisory Board, industry thought leaders, and fellow conference attendees to learn solutions for overcoming your biggest support challenges from those who know best.

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