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Watch this short video to hear Symantec’s Senior Director of Business Operations, Ralph Blood talk about the benefits of TSIA’s Advisory Services and how TSIA helped them during their journey to achieving the J.D. Power Rated Outstanding certification.
“We had this vision of building a support services organization that was world class, and in order to do that you have to have something to quantify that result. For us it was the certification framework from TSIA.”
Symantec is a Fortune 500 company and a member of the S&P 500 stock-market index. The company provides cybersecurity software and services.
We are a research and advisory firm dedicated to helping technology companies achieve profitable growth through strategic use of their services. We’re a group of data fanatics who want to help you make informed, fact-based decisions so your business can be at its best.
The Technology & Services Industry Association (TSIA) is dedicated to helping technology and services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.