Innovation in Customer Success
This award recognizes the company that demonstrates innovation in customer success practices and capabilities. The innovation should be both a new initiative inside your company, as well as the approach, practice or capability that is a minority practice or doesn’t exist in the industry. This innovation(s) contributes measurable value to the customer, the company and the Customer Success organization.
* These are suggestions only, provided to give an idea as to the appropriate type and level of detail. This is not a comprehensive list nor intended to limit your response in any way.