- Focus Areas
- Problems We Solve
The STAR Awards program is a longstanding hallmark of the TSIA member community that recognizes excellence and innovation in technology services. We are always looking for ways to improve the program while maintaining the rigor and spirit of this peer-judged competition, and 2016 is no exception. We are pleased to introduce the following improvements for this year:
We hope that these improvements will encourage and inspire more TSIA members to reach for the STARS in 2016!
|Best Practices in the Delivery of Support Services|
|Best Practices in the Delivery of Field Service|
|Best Practices in Service Offer Development|
|Best Practices in Knowledge Management|
|Innovation in Leveraging Analytics for Service Excellence|
|Innovation in Leveraging Social Support for Service Excellence|
|Innovation in the Transformation of Support Services|
|Innovation in Strengthening Customer Relationships via Customer Success Teams|
|Innovation in Execution of Education Services|
|Innovation in a Managed Xaas Solution|
|Innovation in Expand Selling Lead Generation Programs|
|Innovation in Enabling Customer Outcomes – Professional Services|
Step 1: Nominate your company in a category which your company is eligible (membership in the discipline).
Step 2: Attend instructional webinars and prepare your application.
Step 3: Submit your final application for judging by July 25, 2016.
Step 4: Receive finalist status notification from TSIA.
What a great honor…our senior management recognizes this as the equivalent of “The Oscars” in the technology support industry.