STAR Awards 2016 Categories

The STAR Awards program is a longstanding hallmark of the TSIA member community that recognizes excellence and innovation in technology services. We are always looking for ways to improve the program while maintaining the rigor and spirit of this peer-judged competition, and 2016 is no exception. We are pleased to introduce the following improvements for this year:

  • Online payment option at time of nomination.
  • Company Logo submission at the time of nomination.
  • Two instructional webinars, scheduled for early April and late May.
  • Enhanced opportunities for member companies of all sizes to win a STAR Award.
  • Streamlined program scheduling and processes.
  • Updated categories that include a balance of "Best Practices" and "Innovation" (for full criteria details click on the category links provided at left).

We hope that these improvements will encourage and inspire more TSIA members to reach for the STARS in 2016!

Best Practices in the Delivery of Support Services              
Best Practices in the Delivery of Field Service      
Best Practices in Service Offer Development            
Best Practices in Knowledge Management
Innovation in Leveraging Analytics for Service Excellence
Innovation in Leveraging Social Support for Service Excellence
Innovation in the Transformation of Support Services              
Innovation in Strengthening Customer Relationships via Customer Success Teams
Innovation in Execution of Education Services
Innovation in a Managed Xaas Solution        
Innovation in Expand Selling Lead Generation Programs    
Innovation in Enabling Customer Outcomes – Professional Services        

Ready to Get Started?

There are four steps to the TSIA STAR Award application process:

Step 1: Nominate your company in a category which your company is eligible (membership in the discipline).
Step 2: Attend instructional webinars and prepare your application.
Step 3: Submit your final application for judging by July 25, 2016.
Step 4: Receive finalist status notification from TSIA.

Submit Your Nomination


What a great honor…our senior management recognizes this as the equivalent of “The Oscars” in the technology support industry.