- Focus Areas
- Strategic Services
|Best Practices in the Delivery of Support Services|
|Best Practices in the Delivery of Field Service|
|Best Practices in Service Offer Development|
|Best Practices in Customer Success|
|Best Practices in Knowledge Management|
|Innovation in Leveraging Analytics for Service Excellence|
|Innovation in Leveraging Social Support for Service
|Innovation in the Transformation of Support Services|
|Innovation in Execution of Education Services|
|Innovation in a Managed Xaas Solution|
|Innovation in Expand Selling Programs|
|Innovation in Enabling Customer Outcomes –
Step 1: Review the category details by clicking on the links provided in the chart above.
Step 2: Nominate your company in a category which your company is eligible (membership in the discipline) before May 31, 2017.
Step 3: Watch On-Demand Instructional Video and attend the webinar to help you prepare your application.
Step 4: Submit your final application for judging by July 31, 2017.
Step 5: Receive finalist status notification from TSIA.
The STAR Awards program is a longstanding hallmark of the TSIA member community that recognizes excellence and innovation in technology services. We are always looking for ways to improve the program while maintaining the rigor and spirit of this peer-judged competition, and 2017 is no exception. We are pleased to introduce the following improvements for this year:
We hope that these improvements will encourage and inspire more TSIA members to reach for the STARS in 2017!
What a great honor…our senior management recognizes this as the equivalent of “The Oscars” in the technology support industry.