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Research Report

Update: The XaaS Transformation

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This research report will help companies understand the following aspects of this transformation:

  • What are the key workstreams we must manage during this transformation?
  • Within each workstream, what are the new organizational capabilities being built to support XaaS offers?
  • What are known phases companies experience as they transform?
  • What are known friction points in this transformation?
  • What research and resources can we leverage as we manage through this transformation?

Authored By:

Thomas E. Lah

Executive Director and Executive Vice President, TSIA

Publish Date: March 19, 2021

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