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TSIA Education Services members often ask, "What is the impact of training on product subscription renewal rates?" The answer to this question is provided in this data view. Install base penetration rate is used to gauge content consumption and that is correlated to product subscription renewal rate.
Vice President, Education Services Research, TSIA
Vice President, Customer Growth and Renewal Research, TSIA
Publish Date: February 27, 2023
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor
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