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TSIA Education Services members often ask, "What is the impact of training on product subscription renewal rates?" The answer to this question is provided in this data view. Install base penetration rate is used to gauge content consumption and that is correlated to product subscription renewal rate.
Authored By:
Vice President, Education Services Research, TSIA
Vice President, Customer Growth and Renewal Research, TSIA
Publish Date: February 27, 2023
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Peg Rodarmel, SVP, Subscription Services, Infor