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Research Report

TSIA Quick Poll: The Impact of Training on Product Subscription Renewal Rate

This report is for Education Services members only

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TSIA Education Services members often ask, "What is the impact of training on product subscription renewal rates?" The answer to this question is provided in this data view. Install base penetration rate is used to gauge content consumption and that is correlated to product subscription renewal rate. 

Authored By:

Maria Manning-Chapman

Vice President, Education Services Research, TSIA

Jack Johnson

Vice President, Customer Growth and Renewal Research, TSIA

Lawrence Kaye

Publish Date: February 27, 2023

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Peg Rodarmel, SVP, Subscription Services, Infor

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