We use cookies to enhance site navigation, analyze site usage and show personalized advertising. See our Privacy Policy. California residents - see CCPA Privacy Policy Supplemental for opt-out options.

This content is currently only available to TSIA members.

If you believe you are seeing this message in error,
please let us know.

Is your sales team having the right conversations to keep your customers happy and ensure adoption, expansion, and renewal go smoothly?

The conditions for successful and efficient delivery of a technology solution, whether it’s a traditional transactional deal or a lifecycle/subscription contract, are mostly established prior to the contract being signed.

TSIA has created the industry’s first comprehensive checklist that is intended to be used throughout the pre-sales process to ensure that everyone remains coordinated and focused on the best possible result for both the customer and the supplier.

The goal of this checklist is to help you:

  • Optimize the customer’s business outcome from the solution
  • Improve the probability and reduce the required effort for value realization
  • Accelerate the time to value being realized
  • Ensure the smooth and productive operation of the Land, Adopt, Expand, Renew (LAER) customer lifecycle
  • Create a better partnership between all parties involved in the deal
The TSIA Checklist for Success is designed to be a collaborative tool, and requires participation from the customer, Sales, Services, Customer Success, and any third parties who are dependencies for the realization of the defined value.

Download your copy today!

Authored By:

J.B. Wood


Publish Date: October 21, 2019

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

Experience Our Community

Our thriving community of 35,000 services leaders rely on TSIA insights every day.