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Research Report

TSIA 2020 Capabilities Heatmap

Does your company have the capabilities required to enable a growing, profitable technology business model?

This report leverages TSIA industry data sets to provide the following guidance: 

  1. What are key industry trends that are impacting the business models of technology companies?
  2. What specific business challenges are these trends creating for technology companies?
  3. What organizational capabilities are becoming critical path for the success of technology companies?
This annual report is designed to be shared and discussed cross-functionally. The trends and challenges discussed impact:
  • Sales
  • Product
  • Marketing
  • Service organizations
Many of the trends discussed will prove debilitating for companies that do not aggressively align their efforts cross-functionally, but the trends are undeniable.


Authored By:

Thomas Lah

Executive Director, TSIA

Publish Date: January 17, 2020

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

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