Last year, TSIA conducted deep operational benchmarks with member companies, examining everything from what percentage of time billable consultants spend on pre-sales activities, to the average number of days it takes to create a quote for a managed services opportunity.
In addition to benchmarking, TSIA collected industry data points through incremental industry surveys, including XaaS product offer design and pricing. We perpetually explore this unparalleled mountain of data to understand key trends and correlations that are impacting the performance of technology business models.
This paper, designed to be shared and discussed cross-functionally, will leverage the TSIA data vault to provide the following guidance:
Download a copy and distribute it among your executive team. Let them debate the trends discussed. Perhaps some are less relevant to your company than others. However, it is unlikely your company is immune to all of these trends. Deliberate on the capabilities. Which ones are clearly becoming mission critical for the future success of your company? Then, clearly decide which capabilities your company will improve this year.
Executive Director, TSIA
Publish Date: January 30, 2019
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor
The Technology Services Industry Association (TSIA) is dedicated to helping technology and services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.