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When TSIA members are shopping for new technology or services, the first question they ask via the TSIA Inquiry process is, “What are other TSIA members using for this?” This report is intended to answer that question, providing a list of the top installed products across the 42 categories covered in the TSIA Technology Heatmap and gathered from the annual TSIA Member Technology Survey.
Distinguished Vice President, Service Technology Research, TSIA
Publish Date: May 7, 2018
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor
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