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Research Report

The XaaS Transformation: Workstreams, Capabilities and Friction Points

This report is for members only

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This report will help companies understand the following aspects of this transformation:

  • What are the key workstreams we must manage during this transformation?
  • Within each workstream, what are the new organizational capabilities being built to support XaaS offers?
  • What are known phases companies experience as they transform?
  • What are known friction points in this transformation?
  • What research and resources can we leverage as we manage through this transformation?

Authored By:

Thomas Edward Lah

Executive Director, TSIA

Publish Date: August 31, 2023

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Peg Rodarmel, SVP, Subscription Services, Infor

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