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Research Report
The XaaS Transformation: Workstreams, Capabilities and Friction Points
Workstreams, Capabilities and Friction Points
This report will help companies understand the following aspects of this transformation:
- What are the key workstreams we must manage during this transformation?
- Within each workstream, what are the new organizational capabilities being built to support XaaS offers?
- What are known phases companies experience as they transform?
- What are known friction points in this transformation?
- What research and resources can we leverage as we manage through this transformation?
Authored By:
Thomas Edward Lah
Executive Director, TSIA
Publish Date: August 31, 2023
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Peg Rodarmel, SVP, Subscription Services, Infor
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