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To help you prepare for the current support services industry challenges, this report features four areas of focus for service transformation:
Given the realization by executives across the industry that support services is a key player in creating the ideal customer experience, which ultimately will lead to long term customer loyalty, support organizations now find themselves in the midst of an identity crisis.
Download your copy of the report to get key TSIA insights on creating the differentiated support experience customers now expect.
VP Research, Support Services, TSIA
Publish Date: February 14, 2017
TSIA is the leading industry expert in technology support services and is an organisation I trust to keep ahead of the industry trends.
Colum McNamara, EMEA Director, Citrix Technical Support, Citrix Systems
The Technology Services Industry Association (TSIA) is dedicated to helping technology and services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.