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Research Report

The State of Support Services: 2016

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This report takes a look at the state of support services organizations as we begin 2016. It focuses on the top issues facing support services executives and provides guidance on how member companies will meet those challenges in 2016. Also included is the 2016 capabilities heat map.

Authored By:

Judith Platz

VP Research, Support Services, TSIA

Publish Date: February 12, 2016

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Peg Rodarmel, SVP, Subscription Services, Infor

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