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TSIA's fifth annual social support survey tracked best practices related to both online communities as well as supporting customers via social media channels.
Social support done right can deliver value for customers as well as cost-effective support and customer insights for technology companies.
Download your copy of the report to get the data and recommendations you need to take your social support program to the next level.
VP Research, Technology and Social, TSIA
Publish Date: February 1, 2017
TSIA makes our job easier by giving us great insights and innovation ideas for growth and success with support services.
Dilip Kumar, Group Executive, Global Systems Integration Services, Dimension Data
The Technology & Services Industry Association (TSIA) is dedicated to helping technology and services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.