With a higher economic uncertainty and a softer momentum this year, we are expecting stronger pressure on revenues and margins, which will increase the need to transform from a product-centric business to a services-led and IoT-driven model.
This annual report:
Here’s are some key focus areas for 2019 included in this report:
Service executives are the internal IoT evangelists in this transformation and will deploy new as-a-service offers that are anchored around business value this year. Equipment companies need to work on building or acquiring the required capabilities based on a strategic plan.
The industry trends and challenges we are tracking impact not just service organizations, but also sales, product, marketing, and finance organizations as well. For this reason, the content in this report is designed to be shared and discussed cross-functionally.
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Director, Industrial Services Research, TSIA
Publish Date: March 3, 2019
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Peg Rodarmel, SVP, Subscription Services, Infor
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