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Research Report

The State of Services for Industrial Equipment Manufacturers: 2017

Industry trends are driving new business challenges for IE companies.

In the research for industrial equipment, TSIA is focusing across all service disciplines on:

  • Manufacturers of industrial or capital investment goods, instruments, and components.
  • Providers of solutions to support XaaS for industrial equipment.

This report leverages TSIA's data vault to provide guidance on the following questions:

  1. What are key industry trends that are impacting the business models of IE companies?
  2. What specific business challenges are these trends creating for IE companies?
  3. What organizational capabilities are becoming critical path for the success of IE companies?

The trends and challenges discussed in this report impact sales, product, marketing, and service organizations. 

Download your copy and use it as your guide for success in 2017 and beyond.

Authored By:

Harald Kopp

Director Research, Industrial Services, TSIA

Publish Date: March 19, 2017

We are in the process of transforming from a traditional industrial company to a digital industrial company. As a member, we are able to leverage TSIA’s research and expertise to help guide us through this transition and really challenge the inertia and momentum around our product offerings in the market place so we can align on what ‘best in class’ looks like.

Ashley Haynes-Gaspar, Executive General Manager, Global Support, GE Digital

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