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Research Report

The State of Service Revenue Generation: 2018

The key capabilities for growing recurring service revenues in 2018.

In “The State of Service Revenue Generation: 2018” report, you’ll see why there are significant opportunities for enterprise IT companies, industrial equipment manufacturers, and healthcare IT companies to accelerate the growth of their service revenues.

Download your copy to understand the key capabilities required to grow your recurring revenues and impact overall company performance. The report addresses key trends, including:

  • Developing premium offers your customers will pay for
  • Selling premium offers at the point of technology sale
  • The evolving role of the renewal specialist
  • Shifting from free-to-fee customer success services

As you look to grow your recurring service revenue this year, save this PDF and leverage the research and data to impact your company performance throughout 2018.

Authored By:

Julia Stegman

Vice President Research, Service Revenue Generation, TSIA

Publish Date: March 13, 2018

TSIA's in-depth research and benchmark data helped provide the supporting information to complete my team's business plan and set attainable financial targets for new revenue generation.

Christy Evans, Director, Customer Success, Vital Images, Inc.

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