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Research Report

The State of Service Offer Management: 2021

"The pandemic has given rise to renewed energy in operationalizing and productizing services that can be provided remotely." 

The year 2021 promises to be a dynamic year for service offer management professionals. Mega-trends continue to push on-premise, product-centric business models to XaaS, and demands to generate services revenue have never been higher.

This 2021 "State of Service Offer Management" paper outlines:

  • Key Trends in Service Offer Management 
  • Top Business Challenges


"The State of Service Offer Management 2021" is designed to be used by TSIA members to maximize their leverage of TSIA research and resources by providing an overview of the capabilities that service offer management organizations must invest in during 2021 and beyond.

Download a copy to share with your team today!

Authored By:

Hal Stanley

Senior Director, Service Offer Portfolio Research, TSIA

Publish Date: April 1, 2021

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

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