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Research Report

The State of Professional Services: 2023

Can growth be a bad thing?

Among the many notable trends taking place in technology professional services right now, strong professional services revenue growth may well be the most notable of them all. But not all of the indications are encouraging; in some senses, the growth we’re seeing isn’t healthy at all.

If you don’t land on a professional services growth strategy, one will land on you, and it will almost certainly be the wrong one. Stay informed and on track with this paper.

This annual report will answer the following questions:
  • What is the larger technology industry and economic context of recent professional services trends?
  • What are the key performance trends we’re seeing as we look back on 2022 and out to 2023?
  • What is driving the professional services growth that we’re seeing?
  • What are some strategies and frameworks to help you focus more on positive growth?
Each year, TSIA's team of research experts puts together a series of "State of" reports that include fact-based research and data from their engagement with the leading companies in the tech industry. Executives from companies large and small, including 80% of the Fortune 100 tech companies, rely on the findings, recommendations, and industry-validated trends and best practices in these reports to help them make strategic business decisions and achieve business outcomes, faster.
 

Authored By:

Bo DiMuccio

Distinguished Vice President, Professional Services Research and Advisory, TSIA

Publish Date: January 18, 2023

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Peg Rodarmel, SVP, Subscription Services, Infor

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