In this report you’ll get top trends, practices, and observations on the outlook of professional services, including:
The need for the PS function to define and maximize its role in the customer journey, in general, and in accelerating customer time to value, especially, will only increase this year and in the foreseeable future. Use this report as a guide to professional services success in 2018.
VP Research, Professional Services, TSIA
Publish Date: March 1, 2018
Research and industry insight from TSIA has helped to articulate and quantify challenges and opportunities better to senior management and benchmark our services against peers in the industry.
Dana Brants, Head of Services Marketing, SWIFT
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