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Research Report

The State of Managed Services: 2023

This annual managed services report will focus on what we can execute in 2023.

Many predictions have and will come forward as we consider the unfolding of 2023, of which some will undoubtedly come true, while others will not. One thing is for sure, the next 18 months for the tech industry will be filled with uncertainty driven by the condition of the economic climate.

In this report, we will focus on areas that will allow us to fortify our business models, improve our portfolios, and drive resiliency into our service and solution approach. We must take this approach in order to traverse the next large transformational stage in the managed services industry—“The Identity Crisis.”

We will structure our conversation into four sections, as there are some things we need to consider in the coming year prior to understanding how to navigate this identity crisis.

The four sections are:

  1. The current performance of the managed services industry.
  2. What will remain the same in 2023.
  3. What will change in 2023.
  4. Navigating "The Identity Crisis"
Download your copy this year's "State of Managed Services" report today!

Each year, TSIA's team of research experts puts together a series of "State of" reports that include fact-based research and data from their engagement with the leading companies in the tech industry. Executives from companies large and small, including 80% of the Fortune 100 tech companies, rely on the findings, recommendations, and industry-validated trends and best practices in these reports to help them make strategic business decisions and achieve business outcomes, faster.


Authored By:

Jeremy Blanton

Senior Director, Managed Services Research, TSIA

Publish Date: January 11, 2023

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Peg Rodarmel, SVP, Subscription Services, Infor

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