This content is currently only available to TSIA members.

If you believe you are seeing this message in error,
please let us know.

Research Report

The State of Managed Services: 2022

This annual report looks at the state of managed services organizations. It focuses on the top issues facing managed services executives and provides guidance on the top business challenge of the last year and forecasts where the greatest investments are to be made for managed services capabilities and organizations for the current year. Special emphasis is given to the role of managed services in the DCX transformation that is underway.

“The State of Managed Services 2022” is designed to be used by TSIA members to maximize their leverage of TSIA research and resources by providing an overview of the capabilities that managed services organizations must invest in during 2022 and beyond.

Authored By:

George Humphrey

Vice President and Managing Director, Service and Delivery Research and Advisory, TSIA

Publish Date: January 13, 2022

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

Experience Our Community

Our thriving community of 40,000 technology and services leaders rely on TSIA insights every day.