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As managed services continues to be one of the fastest growing areas of technology services, that growth has been reserved for the “haves,” which represent about half of the organizations we’ve benchmarked, while the “have-nots” (some with many of the same organizational capabilities) are struggling. What exactly are the differences between the “haves” and the “have nots?” If you are in the “have nots” group, first, how do you know you are in that camp, and second, if you are, what can you do to change that
This report answers these questions and examines in detail what separates the “haves” from the “have nots,” and why.
Senior Director, Managed Services Research, TSIA
Publish Date: February 23, 2021
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor
The Technology & Services Industry Association (TSIA) is dedicated to helping technology and services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.