Field Services
Research Report
The State of Field Services: 2023
Vele Galovski
Vele Galovski
Distinguished VP Research and Advisory, Support & Field Services
January 18, 2023

Overview
Have you ever downsized your way to growth? Probably not. So why are many organizations falling back on the old, draconian cost-cutting methods as we face economic headwinds in 2023? The simple reason is that we have always done it that way, and as an industry we are rather good at it. However, this time it feels different. Decisions made now will determine who withstands the current headwinds while laying the foundation for future recovery. In this “The State of Field Services 2023” paper, we will:Provide an overview of industry trends impacting companies that have equipment on customer premises.Identify potential scenarios to help your company successfully navigate this challenging economic environment:Where to reduce operating costs that do not cut into the productivity or efficiency of future profitable revenue generation.Where to find new opportunities where revenue CAN be grown in the current economy.Identify what must be true (WMBT) for your company to be successful in each scenario.Help you to understand the risk associated with the status quo and traditional approaches to economic uncertainty.
Your insights, just clicks away!
Sign-up and unlock a world of knowledge.
By signing in, you agree to the Online User Agreement and Privacy Policy , including Cookie Use.
Don't have an account?