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This report combines all of the data that TSIA experts have been collecting from our members in the field services industry. It also includes an overview of the challenges faced by field services organizations and offering a path forward during 2021 and beyond.
For the last nine years, TSIA has called out the significant implications of an ongoing business model disruption for the field services organizations of equipment manufacturers in every industry.
However, in 2020, the underlying digital transformation accelerated beyond expectations. Was the catalyst the “C-suite” of equipment manufacturers, investors, or customers? No. It was the COVID-19 pandemic.
In this annual “State of Field Services” report, we will:
Download your copy today!
Vice President, Support and Field Services Research, TSIA
Publish Date: February 10, 2021
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor
The Technology & Services Industry Association (TSIA) is dedicated to helping technology and services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.