Digital transformation is affecting many industries, but it has the potential to completely redefine original equipment manufacturer (OEM) business models, with significant implications for field services organizations.
In this annual “State of Field Services” report, we will:
In addition, this report will discuss the three key trends that will influence field services organizations in 2019 and beyond:
The business models of OEMs are about to dramatically change due to digital transformation and TSIA predicts this transformation will be playing out over the next five years. The greatest concern TSIA continues to have for member companies is that they will continue to hold on to legacy business models that will not be sustainable when the industry transition is complete.
Download your copy of this report, distribute it among your team, and decide which mission critical capabilities your company will improve this year to remain successful through the industry transition.
Vice President, Field Services Research, TSIA
Publish Date: March 15, 2019
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor
The Technology Services Industry Association (TSIA) is dedicated to helping technology and services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.