Traditional hardware and equipment manufacturers and original equipment manufacturers (OEMs) are all struggling with profitable revenue growth. Their historic business model that was based on “Make, Sell, Ship + Attached Service” has either collapsed or is showing signs of duress. With daily customer interfaces, field services organizations can play a key role in the transformation that has to take place.
In this report, TSIA shares the top four warning signs that your business model is being disrupted, as well as key trends that will influence field services organizations in 2018, which include:
Download your copy of the report today to determine which warning signs and key trends are most important to your business, then decided which capabilities you want to improve on this year. The time to start developing those capabilities is now.
Vice President Research, Field Services, TSIA
Publish Date: February 9, 2018
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Worldwide, Infor Digital Sales, Infor
The Technology Services Industry Association (TSIA) is dedicated to helping services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.