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Research Report

The State of Expand Selling: 2019

"Services Are Driving Profits and Growth—But How Is It Happening, and Who Is Making
It Happen?"

In this report you'll get answers to these questions and also discover: 

  • How TSIA member companies are growing their service revenue and overall spend without applying additional sales and marketing resources.
  •  Why the sales organization struggles to communicate the value of services.
  • How data is becoming a critical and foundational component of service growth.
Additionaly, this report suggests first steps companies can take to engage the people who understand the value of services best—the people actually delivering the services—to find, drive, and even close new service opportunities with existing customers.

Download your copy now!

Authored By:

Steve Frost

Vice President, Expand Selling Research, TSIA

Publish Date: February 25, 2019

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

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